The Caregiver Portal enables online availability of student data and online bill payment functionality, conditional on permissions and setup by your student's school.
Making payments to your school from your bank account, without the need for a credit card.
For making caregiver payments online directly from edge using POLi™, watch our How to use POLi™ video. Your school sets up the access to this payment option. Settings saved by the school's Financial Officer in the 'Site Access' Student Access fields for relevant year level/s are one setting which also governs access to Reports data etc. It's therefore possible that caregivers may not be able to view all students' details if their year level is not ticked in the general School Settings tab for access.
Select 'School Payments' tab for an account summary, and list of currently owing items. Payments made via POLi are not able to be reversed by the bank. If you wish to pay all outstanding amounts, click 'Pay All Items' link to pre-populate the total amount owing against each billed item - the total of all items is displayed at the bottom.
To pay an individual amount, the payment can be entered against the item itself. The total amount paid cannot be greater than the billable item total, or be less than $1.
When you are happy with your selection, click 'Make Payment' which directs you to the POLi™ site, where instructions guide you through the payment process.
The student data displayed depends on settings made by the school to enable access to the Caregiver Portal for the year group(s) associated with your child(ren); and Online Payment Settings arranged by the POLi™ merchant or Paystation (for linking to your school bank account).
From the parent portal, the Home page with Announcements is the default page. The School Payments tab displays all items to be paid, ie. no credit amounts are shown. Select one of your children from the top to view. Their own student summary data is displayed with tabs (dependent whether junior or senior school) for: Attendance, NCEA Progress Payment, NCEA Credit Summary, View Timetable, Attendance Summary, Student Report, School Payments. etc.
Select 'School Payments' tab for an account summary, and list of currently owing items for which the student has been billed. If you wish to pay all outstanding amounts, click "Pay All Items" link to pre-populate the total amount owing against each billed item - the total of all items is displayed at the bottom. To pay an individual amount, the desired payment can be entered against each item, the School Payments page displays all amounts yet to be paid. The total amount paid cannot be greater than the billable item total, or be less than $1.
When you are happy with your selection click 'Make Payment' which directs you to the POLi™ site, where instructions guide you through the process
How do I make POLi™ payments online?
From the 'Payment Pending' page, click 'Proceed using POLi', confirming your bank details and you will be required to log into iBank. Once you have clicked OK, success and print options are given before logging out on the left. Enter your email address and click 'Send' if you require the receipt (recommended) to be emailed - and print options for hard copy receipt. On completion of payments made, click 'Return to Musac Caregiver Portal' where a success or failure screen is provided.
Make secure credit/debit card payments using Paystation
For information on Paystation payments (which first needs to be set up by your school), see more.
Looking for more answers? email support with your question.