Home

answers

Write Offs

Write off debt to your school by whole school, or individual student, from the Processing > Write Offs page

Write off debt for unpaid items

  1. To remove the amount owing from a student account, by whole school or individual student, the 'Write off debt' button writes off the outstanding debt with the selected billable item, becoming part of the school's bad debt. Where there is part payment received already, this will be retained by the school.

  2. Voluntary payments eg. donations, are treated differently in the write off process.

  3. All transactions are reflected in the Transaction Summary page.

 

 

Looking for more answers? email support with your question.